Terms of Service

These Terms of Service govern your use of the HOPTOSS LLC website and the computer systems design services offered by HOPTOSS LLC, a company headquartered at 2233 N 2600 W, Lehi - 84048-5742, United States (US).

Last updated: August 26, 2026

1. Acceptance of These Terms

These Terms of Service form a legal agreement between you and HOPTOSS LLC. By accessing this website, submitting an inquiry, or engaging any of our services, you agree to be bound by these terms and by any additional terms that we provide to you in a written agreement for a specific project.

If you are entering into these terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these terms, and references to you throughout this document include that entity.

Please read these terms carefully before using the website or our services. If you do not agree with any part of these terms, you should not use the website or engage our services. Where there is a conflict between these terms and a signed project agreement, the signed project agreement will control for the specific project it covers.

2. About HOPTOSS LLC

HOPTOSS LLC is a computer systems design and integration company operating in the Professional, Scientific, and Technical Services sector. We design, build, and operate integrated computer systems, including hardware platforms, software components, network infrastructure, cloud environments, and data systems.

Our company is headquartered at 2233 N 2600 W, Lehi - 84048-5742, United States (US), and we can be reached by email at page@hoptoss.lat or by telephone at +18313889568. The services described on this website are developed and operated by our development team under the direction of the lead developer HopToss.

Nothing in these terms creates a partnership, joint venture, agency, or employment relationship between you and HOPTOSS LLC. Each party remains an independent contractor, responsible for its own obligations, its own personnel, and its own taxes.

3. Description of Services

HOPTOSS LLC provides professional services in computer systems design and computer integrated systems design. Our services include systems architecture, custom software and platform development, network and infrastructure engineering, cloud migration and hybrid infrastructure, data integration and analytics systems, and ongoing systems operations and support.

The specific scope of each engagement is defined in a written proposal and project agreement signed by both parties before work begins. That agreement describes the deliverables, the milestones, the schedule, and the fees for the project, and it governs the project along with these terms.

We do not provide legal, financial, or medical advice through this website or through our technical services. The website is provided for informational purposes, and information on it should not be relied upon as professional advice without a direct conversation with our team.

4. Eligibility and Your Account

You must be at least eighteen years old and legally capable of entering into a binding agreement to use our services. By using the website or engaging our services, you represent that you meet these requirements.

Where our services require you to create an account or share credentials, you agree to provide accurate and complete information, to keep your login details confidential, and to notify us promptly if you suspect any unauthorized use of your account. You are responsible for all activity that occurs under your account.

We may suspend or terminate an account if we reasonably believe that it is being used in violation of these terms, in a way that threatens the security of our systems or our other clients, or in a manner that breaks the law.

5. Acceptable Use

You agree to use this website and our services only for lawful purposes and in a manner that respects the rights of others. You will not attempt to gain unauthorized access to our systems, interfere with the operation of the website, or use the services to violate the rights of any third party.

You will not use the website to transmit malicious software, spam, or fraudulent communications, and you will not use our services to design, build, or operate systems that are intended to break the law or to harm others. We reserve the right to decline or discontinue any engagement that we reasonably determine would violate this section.

You will not copy, resell, or redistribute the content of this website, including its text, graphics, or design, without our prior written permission, except where you are using the content for the purpose of evaluating our services.

6. Client Responsibilities

Successful systems projects depend on honest cooperation from both sides. As a client, you agree to provide accurate and complete information about your requirements, your existing systems, and your constraints, and to make your key decision makers reasonably available during discovery and design phases.

You agree to provide timely feedback on the documents and deliverables we share with you, because project schedules depend on review cycles being completed within agreed timeframes. You also agree to provide access to your facilities, systems, and personnel as reasonably needed for us to perform our work.

If a project depends on decisions, approvals, or materials that you must provide, and those items are delayed, the project schedule may be adjusted accordingly. We will communicate any schedule impact clearly so that expectations remain realistic on both sides.

7. Project Scope and Change Requests

Each project begins with a written scope that defines the work to be performed, the deliverables to be produced, and the price to be paid. We treat the agreed scope as the foundation of the project, and we manage changes to it through a clear and transparent process.

If you request a change that expands the scope of the project, we will prepare a change order describing the additional work, its effect on the schedule, and its cost. No additional work will begin until you approve the change order, so there are never surprise charges on your invoice.

Similarly, if we discover during discovery or design that a requirement cannot be delivered as originally described, we will raise that issue with you immediately and present alternatives rather than quietly adjusting the deliverable. Transparency about scope is central to how we work.

8. Fees, Payment, and Invoicing

Fees for services are stated in the proposal and project agreement for each engagement. We use a combination of fixed-price and time-and-materials arrangements, depending on the nature of the work, and the chosen structure is always stated clearly before work begins.

Invoices are issued on the schedule described in the project agreement, and payment is due within the timeframe stated on the invoice unless a different arrangement is agreed in writing. Late payments may be subject to the interest and collection costs permitted by applicable law.

All fees are stated in United States dollars unless otherwise agreed. Unless you provide a valid tax exemption certificate, applicable taxes may be added to invoices. We will never change the price of agreed work without a signed change order, and we will never invoice for work we have not done.

9. Intellectual Property Rights

The ownership of intellectual property produced during a project is defined in the project agreement. For custom software and system deliverables created specifically for you, and for which you have paid the agreed fees, we typically assign to you the rights to those deliverables on the terms set out in the agreement.

We retain ownership of our preexisting tools, methodologies, frameworks, and materials that we bring into a project and that we use across multiple clients. We may reuse these components for other clients, provided that any reuse does not expose your confidential information or your proprietary deliverables.

The HOPTOSS name, the HOPTOSS wordmark, and the design of this website remain our exclusive property. Nothing in these terms grants you any right to use our branding without our written permission, and you will not register any trademark or domain name that is confusingly similar to ours.

10. Confidential Information

During a project, each party may disclose confidential information to the other. Confidential information includes technical specifications, source code, business plans, financial data, and any other information that a reasonable person would understand to be confidential.

Each party agrees to use the confidential information of the other party only for the purpose of performing the project and to protect it with at least the same care used to protect its own confidential information. Confidential information will not be disclosed to third parties except to those who need it to perform the project and who are bound by confidentiality obligations.

These confidentiality obligations do not apply to information that is already public, that becomes public through no fault of the receiving party, that was lawfully received from a third party without restriction, or that is required to be disclosed by law. Confidentiality obligations survive the completion or termination of a project.

11. Warranties and Disclaimers

We warrant that our services will be performed with professional care, skill, and diligence consistent with the standards of the computer systems design industry. We warrant that deliverables we produce will conform to the specifications agreed in the project agreement for a period stated in that agreement.

Except as expressly stated in a project agreement, our services and this website are provided on an as available and as is basis. To the maximum extent permitted by law, we disclaim all other warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

The website is provided for informational purposes, and we do not warrant that the website will be uninterrupted or free from errors. Any reliance you place on information published on the website is at your own risk, and we recommend confirming critical details through a direct conversation with our team.

12. Limitation of Liability

To the maximum extent permitted by law, HOPTOSS LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or business interruption, arising out of or related to these terms, the website, or our services.

Our total aggregate liability arising out of or related to a project, whether in contract, tort, or otherwise, will not exceed the total fees paid by you for the project that gave rise to the claim. This limitation applies even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the limitations in this section may not apply to you. Where such exclusions are not permitted, our liability will be limited to the maximum extent permitted by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless HOPTOSS LLC, its officers, employees, and contractors from and against any claims, damages, losses, liabilities, and reasonable expenses arising out of or related to your use of the website, your breach of these terms, or your violation of the rights of any third party.

This indemnity covers claims arising from information or materials you provide to us, from your use of our services in a manner that violates the law, and from your failure to secure your own systems and accounts.

If any third party brings a claim against us that is covered by this indemnity, we will notify you in writing and give you the opportunity to control the defense and settlement, subject to our reasonable cooperation. This indemnity survives the completion or termination of any project.

14. Third-Party Services

Our services may rely on, integrate with, or reference third-party products and services, including software, cloud platforms, and hardware supplied by other vendors. These third-party services are governed by their own terms and privacy policies, which we will identify to you when they apply.

We are not responsible for the performance, availability, or content of third-party services, and we do not assume any obligation to support or maintain them beyond the scope described in a project agreement. Your relationship with third-party vendors is between you and those vendors.

Where we configure third-party services on your behalf, we will follow the manufacturers published guidance and industry best practices. We will inform you of any configuration choices that have significant cost or security implications so that you can make informed decisions.

15. Termination

Either party may terminate a project agreement by written notice if the other party breaches a material term of the agreement and fails to cure the breach within thirty days of written notice describing the breach.

If you terminate a project for convenience, you will pay for all work completed up to the date of termination and for non-cancelable commitments made on your behalf, and we will deliver to you all completed work product, subject to your payment obligations.

We may suspend or terminate a project immediately if you fail to pay fees when due, if you breach the acceptable use provisions of these terms, or if continuing the project would require us to violate the law. Upon termination, each party will return or destroy the confidential information of the other party as instructed.

16. Governing Law and Dispute Resolution

These terms and any project agreements between you and HOPTOSS LLC will be governed by and interpreted in accordance with the laws of the State of Utah, United States, without regard to its conflict of laws principles.

We encourage you to raise any concern with us directly before pursuing formal proceedings, because most disagreements can be resolved with a conversation. If a dispute cannot be resolved informally, you agree that it will be resolved exclusively in the state or federal courts located in Utah County, Utah, and you consent to the jurisdiction of those courts.

Any claim arising out of or related to these terms or a project agreement must be commenced within one year after the claim arises, or the claim will be permanently barred. This limitation does not apply to claims that cannot be limited by law.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, our business, or the law. When we make a material change, we will update the effective date at the top of these terms and provide a notice on this website.

Changes become effective on the date stated in the updated terms, and your continued use of the website or our services after that date constitutes acceptance of the updated terms. For active projects, the terms in effect at the time the project agreement was signed will continue to apply to that project unless you agree otherwise in writing.

We encourage you to review these terms periodically so that you stay informed of your rights and obligations. If a change materially affects your rights, we will make a reasonable effort to bring it to your attention.

18. Contact Information

If you have any questions about these Terms of Service, please contact us using the details below. We will respond to your inquiry promptly and take your concerns seriously.

You may write to us at our registered address: HOPTOSS LLC, 2233 N 2600 W, Lehi - 84048-5742, United States (US). You may email us at page@hoptoss.lat. You may call us at +18313889568.

Before starting any project, we encourage you to review these terms together with the specific project agreement for your engagement. We are happy to answer questions about these terms and to explain how they apply to your situation.